Experience

Built and maintained scalable microservices to enhance functionality and replace monolithic components. Leveraged technologies like Node.js, Fastify, JavaScript, JSON, XML, and Jest for development and testing. Integrated logging and monitoring in GCP to ensure system reliability. Led the development of a critical microservice that automated data submissions to a federal API. Developed robust solutions for data validation, format conversion (JSON to XML), and secure handling of Personally Identifiable Information (PII) using a proxy to process sensitive data.

Built and maintained UI features across various repositories, including React/Redux/Styled Components and Vue.js/Vuex/CSS Modules. Developed interactive components to facilitate seamless user data collection and request submission to backend services.

Enhanced the company's public website using WordPress, PHP, CSS/SASS, and JavaScript. Supported the shift to a page-speed-based SEO strategy, collaborating with the SEO Team to meet performance targets (e.g. TTFB, LCP, CLS). Vastly improved page speed. Optimized code organization and performance. Planned, implemented, documented and supported an atomic component structure, facilitating quick and consistent development.

Led planning, building, tracking, and reporting on A/B and multivariate tests. Collaborated with Design and Product teams to develop hypotheses, define metrics, and design variants. Built variants. Worked with Data teams to analyze and present results. Partnered with stakeholders to confirm winners, implement solutions, and plan follow-up tests. Mentored senior engineers on testing and coding practices. Facilitated the transition to LaunchDarkly as our needs became too complex for Google Optimize. Trained other teams and presented to stakeholders regarding experimentation and LaunchDarkly. Acquired LaunchDarkly Gold Certification and provided ongoing support.

Defined technical requirements, collaborated with Product and Design teams, and led story mapping sessions. Provided technical guidance throughout the development lifecycle and represented the team in cross-functional meetings. Mentored junior and senior engineers, fostering a culture of growth and learning. Improved coding and logging standards, ensuring clean, maintainable code across projects. Managed projects from technical scoping to deployment and user support, ensuring delivery of high-quality features aligned with business goals.

Supported developers. Administered developer tools, such as Auth0, Twilio, and Mailchimp. Contributed to API abstractions and CI/CD tools. Helped build a centralized event distributor using Pub/Sub.

Built and oversaw business operations and projects. Developed hundreds of custom SPAs using Node, React, JavaScript and CSS. Built a library of reusable components to speed delivery of custom applications.

Designed and built our company website with WordPress, PHP, JavaScript including custom templates, menus, and widgets, to facilitate frequent updates. Led SEO, marketing and sales efforts.

Established and maintained relationships with over 50 organizations including state and federal agencies, restaurants like Sizzler and Outback, universities, and large corporations like Unilever.

Re-engineered processes and tools across the organization. Improved efficiency, accuracy, customer satisfaction and employee engagement, and usability and adoption for internal software tools. Defined SCAS, KPIs, and team metrics. Implemented a continuous improvement initiative, empowering employees to actively participate in evolving the organization. Provided custom software, documentation, training, and support.

Integrated customer service, sales, and marketing teams into a cohesive Business Solutions Department. Re-engineered processes and tools to better utilize talent and experience. Worked directly with customers to increase engagement. Facilitated idea sharing and built a customer community. Conducted stakeholder and SME interviews, documented requirements, and produced software specifications. Authored and maintained technical content, and improved documentation standards.

Produced technical documentation for end users and internal users, including user guides, in-app help systems, and hundreds of technical articles. Interviewed developers and other stakeholders. Contributed to cryptographic patent applications with research, mathematical consultation, and diagrams.